OFFICIAL DOCUMENT

Mimpi88 Privacy Policy – Malaysia Member Personal Data Protection

Your privacy is Mimpi88's top priority. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data when you use our online entertainment platform. Please read this document carefully before using Mimpi88's services.

Updated: January 2026
Mimpi88's Privacy Commitment

This Privacy Policy outlines Mimpi88's personal data protection practices and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By registering and using the Mimpi88 platform, you consent to the collection and use of your personal data as described in this document. We never sell your personal data to any third party.

1

Introduction and Scope of Privacy Policy

This Privacy Policy ("Policy") is published by Mimpi88 ("we", "Mimpi88") and applies to all users who access or use the Mimpi88 platform, including the website mimpi88.my, the Mimpi88 mobile app, and all related services we provide.

As an online entertainment platform serving Malaysians, Mimpi88 understands how much your privacy matters to you. Every time you register an account, make a deposit via Touch 'n Go eWallet or FPX, play your favourite slots, or reach out to our support team, you are entrusting us with your personal information. We take that trust seriously.

This Privacy Policy explains:

  • The types of personal data we collect from you
  • The purposes and manner in which we use that data
  • Parties with whom we may share your data in limited circumstances
  • The security measures we take to protect your data
  • Your rights regarding your personal data
  • How to contact us for privacy-related enquiries
2

Personal Data We Collect

Mimpi88 only collects personal data that is necessary to deliver quality, secure services in compliance with legal requirements. The categories of data we collect are as follows:

Data Category Example Information Collection Method
Identification Data Username, Malaysian phone number, date of birth Account registration
Verification Data Identity card number (MyKad), selfie photo, supporting documents KYC process / identity verification
Financial Data Bank account numbers, e-wallet details (TnG, GrabPay, Boost), transaction history Deposits and withdrawals
Technical Data IP address, device type, operating system, web browser, general location data Automatically upon platform access
Game Data Betting history, games played, session duration, wins and losses Gaming activity on the platform
Communication Data Live Chat conversation logs, emails, WhatsApp inquiries Interactions with customer support

Sensitive Data: Mimpi88 does not collect sensitive data such as medical information, religious beliefs, or political views. We process only the minimum data necessary to operate your account securely and comply with Malaysian legal requirements.

3

How Mimpi88 Uses Your Personal Data

Every piece of data we collect is used for a specific, lawful purpose. Mimpi88 uses your personal data for the following:

  • Account Management: Creating, verifying, and securely maintaining your Mimpi88 account
  • Transaction Processing: Processing deposits via DuitNow, FPX, GrabPay, ShopeePay and withdrawals to your bank account or e-wallet
  • Identity Verification (KYC): Complying with anti-money laundering legal requirements and verifying the minimum age of 18
  • Platform Security: Detecting and preventing fraud, multiple account use, and suspicious activity
  • Customer Support: Responding to your inquiries and resolving account issues in Bahasa Melayu
  • Related Promotions: Sending you relevant information about Mimpi88 bonuses, promotions, and exclusive offers
  • Responsible Gaming: Monitoring playing habits to identify and support members who may need assistance
  • Platform Improvements: Analyzing aggregated usage data to improve the experience for all Mimpi88 members
  • Legal Compliance: Complying with legal obligations and regulations in force in Malaysia

Marketing: You may opt out of marketing communications from Mimpi88 at any time by contacting our support team. Unsubscribing will not affect your account services.

4

Data Sharing with Third Parties

Mimpi88 does not sell, does not rent, and does not trade your personal data to any third party for their own marketing purposes. We only share your data in the following limited and controlled circumstances:

Service Providers

Licensed game providers, payment processors such as DuitNow and FPX gateways, and technology service providers that help us operate the Mimpi88 platform — all bound by strict confidentiality agreements.

Legal Requirements

Malaysian authorities such as Bank Negara Malaysia, law enforcement agencies, or courts where required by law or a valid court order.

Fraud Prevention

Recognised fraud prevention and anti-money laundering agencies where there is reasonable suspicion of illegal activity requiring further investigation, in order to protect all Mimpi88 members.

Business Transfer

In the event of a merger, acquisition, or sale of company assets, member data may be transferred to the successor entity, provided that the same or stricter Privacy Policy standards are upheld.

5

Data Security and Information Protection

Mimpi88 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. Our technical and organisational security measures include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and Mimpi88's servers is fully encrypted using industry-standard SSL/TLS protocols
  • Stored Data Encryption: Sensitive data such as financial information and identity documents are stored in encrypted format on secure servers
  • Internal Access Controls: Only specifically authorised Mimpi88 staff may access member personal data, and every access is logged for audit purposes
  • Two-Factor Authentication (2FA): Mimpi88's internal systems are protected with multi-factor authentication to prevent unauthorised access
  • 24/7 Monitoring: Mimpi88's cybersecurity team continuously monitors the platform to detect any threats or intrusion attempts
  • Regular Security Audits: Independent security assessments are conducted regularly by specialist third parties to identify and address vulnerabilities

In the Event of a Data Breach: In the event of any security breach that affects your personal data, Mimpi88 will notify you within a reasonable timeframe via email or in-account notification, in accordance with Malaysian legal requirements.

6

Cookies, Tracking Technologies and Analytics

The Mimpi88 platform uses cookies and similar tracking technologies to enhance your experience and maintain account security. The types of cookies we use are as follows:

Necessary Cookies

Required for core platform functionality. Cannot be disabled.

Analytical Cookies

Helping us understand how members use the platform so we can make improvements.

Preference Cookies

Stores your preferences such as language and platform display settings.

Security Cookies

Identifying legitimate login sessions and protecting accounts against unauthorised access.

You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the Mimpi88 platform and your gaming experience.

7

Your Rights Under Malaysia's PDPA

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Mimpi88:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to correct any inaccurate or incomplete personal data in your account.

Right to Withdraw Consent

You may withdraw your consent to data processing at any time, subject to applicable legal requirements.

Right to Opt Out of Marketing

You can opt out of any marketing communications from Mimpi88 at any time without affecting your account services.

Right to Inquire

You have the right to ask how your data is being used and to receive a clear, accurate explanation from us.

Right to Lodge a Complaint

If you are unhappy with how we handle your data, you have the right to file a complaint with the relevant authorities in Malaysia.

How to Exercise Your Rights: To exercise any of the rights above, please contact the Mimpi88 privacy team by email at privacy@mimpi88.my or via Live Chat. We will process your request within 14 working days.

8

Data Retention Period

Mimpi88 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by Malaysian law. The following are our data retention guidelines:

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure, as required by Malaysian financial law
  • Transaction Records: Retained for a minimum of 7 years in accordance with financial reporting and anti-money laundering requirements
  • KYC Documents: Retained for 5 years after the business relationship ends, in line with compliance requirements
  • Communication Logs: Customer support logs are retained for 2 years for quality assurance and dispute resolution purposes
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies are stored for up to 12 months
  • Marketing Data: Retained until you withdraw consent or request deletion

When data is no longer needed, Mimpi88 will securely delete it using methods that ensure it cannot be recovered or accessed again.

9

Changes to This Privacy Policy

Mimpi88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Any material changes will be communicated to you via:

  • In-account notifications on Mimpi88 when you log in
  • Email notifications sent to the address registered to your account
  • Update the "Last Updated" date at the top of this page

Your continued use of the Mimpi88 platform after any updated Privacy Policy is published will be considered your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal data.

10

Contact Mimpi88's Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how Mimpi88 handles your personal data, please contact our Data Privacy Officer through the following channels:

Privacy Email

Privacy@mimpi88.my

24/7 Live Chat

In Bahasa Melayu

Response Time

14 business days

Complaints to the Relevant Authority: If you are not satisfied with how Mimpi88 handles your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection (JPDP) Malaysia, the relevant authority under PDPA 2010.

Why Your Data Is Safe with Mimpi88

We invest in the best technology and processes so you can focus on your game without worrying about the security of your personal information.

256-bit SSL Encryption

All data transmitted between your device and Mimpi88's servers is protected with 256-bit SSL encryption — the same security standard used by major Malaysian banks such as Maybank and CIMB.

Malaysia PDPA Compliance

The Mimpi88 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully protected and respected by our platform.

No Data Sales

Mimpi88 never sells, rents, or trades your personal data to advertisers or any third party. Your data belongs to you – we only use it to improve our services for you.

Strict Access Controls

Only authorised personnel may access member data, and all access is recorded in a secure audit log. We follow the principle of least privilege — staff can only access the data required to perform their specific role.

Regular Security Audits

The Mimpi88 platform undergoes regular independent security audits by third-party experts to ensure our systems remain up to date and protected against the latest cybersecurity threats.

24/7 Privacy Support

The Mimpi88 support team is available to assist you with any data privacy inquiries in Bahasa Melayu, 24 hours a day, 7 days a week via Live Chat or email.

JOIN MIMPI88 TODAY

Your Data is Safe. Your Platform is Trusted.

Mimpi88 takes your privacy seriously. Register now and enjoy a safe, fair, and responsible online entertainment experience in Malaysia — with the peace of mind that your personal data is always protected.

Malaysia PDPA Protection  ·  256-bit SSL  ·  Minimum age 18

Bahasa Melayu